Who we are
website address is: https://caraccessories.my.
Privacy Policy
Car Accessories Shop Malaysia we operates caraccessories.my. This Privacy Policy sets out how we collect, use, store, and safeguard information when you browse our website, shop for products, or get in touch with our team.
By using caraccessories.my, you agree to the practices outlined in this policy.
Who We Are
Car Accessories Shop Malaysia is an online retailer serving car owners across Malaysia with aftermarket accessories, styling upgrades, performance parts, lighting products, and interior/exterior enhancements.
We are committed to handling customer information carefully and in line with Malaysia’s Personal Data Protection Act 2010 (PDPA).
Information We May Collect
Information You Provide to Us
- Full name
- Email address
- Phone number
- Delivery address
- Billing and payment details
- Vehicle make, model, and year
- Enquiries sent via our contact form, email, or WhatsApp
Information Collected Automatically
- IP address
- Browser and device type
- Pages viewed and time spent on site
- Referral source (how you found us)
- General location data (e.g. city/state)
Order-Related Information
When you place an order, we collect the details needed to process, fulfil, and deliver your purchase, including courier tracking information.
How We Use Your Information
We use the information we collect to:
- Process orders and arrange delivery
- Confirm parts compatibility with your vehicle
- Respond to enquiries and provide customer support
- Improve our website, product range, and shopping experience
- Send order updates and important service notices
- Detect and prevent fraudulent transactions
- Share relevant promotions, where you’ve agreed to receive them
Product Compatibility & Customer Responsibility
Many items sold on caraccessories.my are model-specific. We do our best to display accurate fitment details for each product, but it remains the customer’s responsibility to confirm compatibility with their vehicle before purchase. Our team is happy to help verify fitment — just message us before you order.
How We Communicate With You
Depending on your enquiry, we may reach out via:
- Phone or SMS
- Our website contact form
You can opt out of promotional messages at any time by contacting us directly.
Cookies & Website Technologies
Our website uses cookies and similar tools to help it run smoothly. Cookies allow us to:
- Remember your preferences and cart items
- Keep the site fast and reliable
- Understand how visitors use the site
- Measure how well our marketing is performing
You can disable cookies in your browser settings, though some site features may not work as intended.
Third-Party Service Providers
To run our business, we work with trusted third parties, including:
- Payment gateways
- Courier and logistics partners
- Website hosting and analytics providers
- Marketing and email platforms
- Customer service tools
These providers only receive the information they need to carry out their specific service and are not permitted to use it for other purposes.
Data Security
We apply reasonable technical and organisational safeguards to protect your data against unauthorised access, loss, misuse, or disclosure. That said, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute protection.
How Long We Keep Your Information
We retain personal data only for as long as it’s needed to:
- Fulfil and support your order
- Meet accounting, tax, or legal obligations
- Resolve disputes or claims
- Maintain accurate business records
Once information is no longer needed for these purposes, we take steps to securely delete or anonymise it.
Links to Other Websites
Our site may contain links to external websites (such as social media or courier tracking pages). Car Accessories Shop Malaysia is not responsible for the content or privacy practices of these third-party sites, and we encourage you to review their policies separately.
Your Rights Under the PDPA
As a Malaysian consumer, you have the right to:
- Request access to the personal data we hold about you
- Ask us to correct inaccurate or outdated information
- Request deletion of your personal data, where applicable
- Withdraw consent to marketing communications
- Lodge a complaint if you believe your data has been mishandled
We will respond to reasonable requests within a reasonable timeframe, in line with PDPA requirements.
Children’s Privacy
Our website and products are intended for individuals who are legally able to enter into purchase agreements. We do not knowingly collect personal information from children.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or industry practice. The latest version will always be posted on this page along with its effective date.
Contact Us
If you have questions, requests, or concerns about how we handle your personal data, please reach out through our website contact page.
Thank you for choosing Car Accessories Shop Malaysia for your automotive accessories, styling, and performance upgrade needs.
Last updated: [10/08/2026]